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Traffic management (where applicable): Did the contractor comply with traffic permitting requirements and plans.Project management: Did the contractor maintain comprehensive updates and reach the planned milestones outlined in the contract.Project commencement: Did the contractor meet the project commencement timeline and where they adequately prepared for the job.The major performance indicators to include are: But to summarise it, the performance evaluation should first: clarify what and what is being assessed second: clarify the circumstance and period of assessment and third: assess the contractor on a number of key performance indicators. You can take a look at the sample report above to better understand what an actual performance evaluation looks like. In order for this to happen, all clients, contractors and subcontractors must buy in to the fact that it is beneficial to all to maintain high standards of evaluation and assessment especially in an industry and field which is so interconnected, and important for society at large. Lastly, it's imperative for the industries at large and the outcomes of million and billion dollar projects that the best contractors being rewarded for good work by being awarded work. It's natural for all people to try harder when they know they are being assessed and when they know that assessment will impact their reputation and future work. Secondly, evaluation contractor performance holds contractors accountable to their performance and incentivises higher performance by introducing repercussions for poor performance. While you probably won't make a call to end your working relationship with a trusted contractor because of a specific incident or underperformance, a pattern of poor performance highlighted in performance evaluations should make you consider whether not they are doing the job you need them to do. Not engaging in a consistent and relatively thorough performance evaluation process means you operating in good faith, and are likely to make worse (less informed) decisions in the future.
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This enables you to judge whether the contractor has performed the work to a high standard on a number of fronts, and whether it is worth engaging them for future projects. The purpose of evaluating contractor performance is multi-dimensional.įirstly, it's critically important to site back and assess the parties who you choose to work with and engage in your projects.